Privacy and Cookies Policy 

1. Introduction

Welcome to Synon Interactive ("we," "our," or "us"). Protecting your privacy is our priority, and this Privacy and Cookies Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.synoninteractive.com/ ("Website").

1. Information We Collect

2.1 Personal Information

• Identifying Details: Name, email address, phone number, billing address, and shipping address.

• Payment Information: Credit or debit card details, processed securely via third-party payment processors.

• Account Details: Username, password, and profile information.

2.2 Non-Personal Information

• Device Data: IP address, browser type, operating system, and device type.

• Usage Data: Pages viewed, time spent on pages, navigation patterns, and referring URLs.

• Cookies Data: Information collected via cookies and similar tracking technologies (see Section 7).

1. How We Use Your Information

We use your information to:

• Provide and maintain our services.

• Process transactions securely and send confirmations.

• Communicate with you, including responding to inquiries.

• Analyze site performance and usage trends.

• Prevent fraud and comply with legal obligations.

• Deliver marketing materials and promotional content, where consent is provided.

1. Sharing Your Information

We may share your information under the following circumstances:

• Service Providers: With trusted third-party vendors for payment processing, data analysis, and email delivery.

• Legal Obligations: When required by law or legal processes.

• Business Transfers: In connection with mergers, acquisitions, or sales.

We do not sell your personal information to third parties for their marketing purposes.

1. Data Retention

Your information is retained only as long as necessary for the purposes outlined in this policy or as legally required. When no longer needed, data is securely deleted or anonymized.

1. Data Security

We implement stringent security measures, including:

• Secure Socket Layer (SSL) encryption for data transmission.

• Regular security assessments and updates.

• Limited access to sensitive data by authorized personnel only.

While we strive to protect your data, no method of transmission or storage is completely secure. You use our services at your own risk.

1. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small files stored on your device that help us recognize and enhance your user experience.

7.2 Types of Cookies We Use

• Essential Cookies: Necessary for core website functionality.

• Performance Cookies: Collect data on website interactions for performance analysis.

• Functional Cookies: Store user preferences to personalize your experience.

• Advertising Cookies: Track browsing habits to deliver tailored advertisements.

7.3 Managing Cookies

You can manage cookies by:

• Adjusting browser settings to block or delete cookies.

• Opting out of targeted advertising using tools like the Network Advertising Initiative Opt-Out.

• Note that disabling certain cookies may affect website functionality.

1. Your Rights

You have the right to:

• Access: Request a copy of your personal information.

• Correction: Update inaccurate or incomplete data.

• Deletion: Request deletion of your data, subject to legal obligations.

• Objection: Opt out of data processing for marketing purposes.

• Portability: Request your data in a structured, machine-readable format.

To exercise your rights, contact us at info@synoninteractive.com.

1. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

1. International Data Transfers

If you access our website outside the UK, your data may be transferred to and processed in the UK, where data protection laws may differ. By using our services, you consent to such transfers.

1. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe we have done so, please contact us immediately.

1. Policy Updates

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. Regularly review this policy to stay informed.

1. Contact Us

For questions or concerns about this policy, contact us at:

Email: info@synoninteractive.com

Thank you for trusting us with your information!